Effective Date: 23 May 2025
Welcome to Viet Mentor Abroad! Your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you use our website and services.
1. Who We Are
Viet Mentor Abroad Pty. Ltd. ("Viet Mentor Abroad," "we," "us," or "our"), accessible from https://www.vietmentorabroad.com/is a platform that connects mentors and mentees globally. We aim to help individuals grow their careers through meaningful mentorship.
2. Information We Collect
When you use our services, we collect the following types of information:
a. Information You Provide
- Name, email address, and contact details
- Profile information such as photo, biography, skills, and availability
- Payment information (for mentors and mentees)
- Messages and communications sent via the platform
- Feedback, reviews, and other content you provide
b. Information We Automatically Collect
- Device information and IP address
- Browsing behavior on our platform
- Log data such as access times, pages viewed, and referring links
c. Information from Third Parties
- If you link a third-party account (e.g., Google or LinkedIn), we may receive profile info from them.
3. How We Use Your Information
We use your personal information to:
- Create and manage user accounts
- Connect mentors and mentees
- Facilitate payments and process transactions
- Communicate with you about your account or services
- Personalize your experience on the platform
- Improve and develop our services
- Ensure trust and safety for all users
- Comply with legal obligations
4. Sharing Your Information
We may share your information with:
- Mentors and mentees: To facilitate the connection and mentorship process
- Service providers: Such as payment processors, hosting services, and analytics providers
- Legal authorities: When required to comply with laws or protect our rights
- Business transfers: In case we merge, sell, or reorganize our business
We never sell your personal data to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Analyze site traffic
- Personalize content
You can control cookies through your browser settings.
6. Your Rights and Choices
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Request corrections or deletions
- Object to or limit the use of your data
- Withdraw your consent at any time
To make a request, please contact us at [insert email].
7. Data Retention
We retain your personal data for as long as necessary to:
- Provide our services
- Meet legal and regulatory requirements
- Resolve disputes
You can request deletion of your account and data at any time.
8. Security
We take appropriate technical and organizational measures to protect your data. However, no system is 100% secure, and we encourage you to take care with your information online.
9. Children’s Privacy
Our platform is not intended for use by individuals under the age of 16. We do not knowingly collect data from children.
10. International Users
If you are accessing our platform from outside Australia, you understand that your data may be transferred to and processed in countries where privacy laws may differ.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll post the updated policy on our site and update the effective date. Continued use of our platform means you agree to the changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at: [email protected]
